These Terms of Service ("Terms") govern your use of Auromine MPOS software products, including Auromine MPOS Jewelry Software, available at jewelapp.auromine.com and related applications for Windows, Android, and iOS ("the Software"), provided by Auromine Retail POS Pvt Ltd, Chennai, India ("Auromine", "we", "us"). By registering for, purchasing, or using the Software, you agree to these Terms.
1. The Software
Auromine MPOS is billing, invoicing, and inventory management software for retail businesses, delivered as a Progressive Web App and installable applications. The Software is designed to operate offline; your business data (bills, inventory, customers) is stored locally on your own device, not on our servers.
2. License
- The Software is licensed, not sold. A paid license grants one shop/business a non-exclusive, non-transferable right to use the Software for the licensed term (typically one year from the date of payment).
- Each license permits activation on a limited number of devices (stated at purchase; default two). Additional devices require our approval or an upgraded plan.
- You may not resell, sublicense, share license keys between businesses, reverse-engineer, or attempt to circumvent license enforcement.
3. Free Trial
New users receive a 21-day free trial with full functionality. No payment details are required for the trial. At the end of the trial, continued use requires a paid license.
4. Fees, Renewal & Payment
- License fees are stated at purchase in your local currency and are for a fixed term (typically one year). Prices may vary by country.
- Payments are processed securely by Razorpay (UPI and cards for India; international cards for other countries). Any taxes applicable in your jurisdiction are your responsibility unless shown at checkout.
- Licenses renew for further terms upon payment of the then-current renewal fee. Promotional first-year pricing (e.g. founding-partner offers) applies to the first year only unless stated otherwise.
- We will send renewal reminders before expiry. We do not charge you automatically unless you have set up an auto-renewing payment method with the payment provider.
5. Expiry & Data Access
If a license expires, the Software enters a read-only grace period of 15 days, during which you can view and export your existing data but cannot create new records. After the grace period, the Software locks until renewal. Your data always remains on your device and remains exportable — we never hold your business data hostage.
6. Your Responsibilities
- You are responsible for the accuracy of the data you enter, for compliance of your invoices with applicable tax laws (GST, VAT, etc.) in your jurisdiction, and for maintaining backups of your data using the Software's backup feature.
- Because data is stored on your device, loss of, damage to, or resetting of your device without a backup may result in loss of your business data. We strongly recommend regular backups.
- You must keep your license key and registered contact details secure and current.
7. Support & Updates
Active licenses include software updates and reasonable support via WhatsApp and email during business hours (IST). We may add, modify, or remove features in updates, provided the core billing functionality is preserved.
8. Acceptable Use
You may not use the Software for unlawful purposes, to issue fraudulent invoices, or in any way that violates applicable law. We may suspend or revoke licenses used in breach of these Terms. If we revoke a license for a non-fraudulent breach, we may refund the unused pro-rata portion at our discretion.
9. Intellectual Property
The Software, its code, design, and branding remain the property of Auromine Retail POS Pvt Ltd. Your business data remains yours.
10. Warranty Disclaimer & Liability
- The Software is provided "as is". While we work to keep it reliable and accurate, we do not warrant that it will be error-free or uninterrupted.
- To the maximum extent permitted by law, our total liability arising from or related to the Software is limited to the license fees you paid in the 12 months preceding the claim. We are not liable for indirect or consequential losses, including loss of data where backups were not maintained, or for tax penalties arising from your business's own compliance obligations.
- Nothing in these Terms excludes liability that cannot be excluded under applicable law.
11. Refunds
Refunds are handled per our Refund Policy.
12. Privacy
Our handling of your registration and account information is described in our Privacy Policy.
13. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified via the email or WhatsApp contact you registered. Continued use after changes take effect constitutes acceptance.
14. Governing Law & Disputes
These Terms are governed by the laws of India. Courts at Chennai, Tamil Nadu, India shall have exclusive jurisdiction.
15. Contact
Auromine Retail POS Pvt Ltd, Chennai, India
Email: support@auromine.com · Phone: +91-44-42836406 · +91 90255 33122 / +91 87781 71269 · WhatsApp: +91 95667 22972 · Web: auromine.com