AUROMINE · ADMIN

Sign in

Super Admin: leave the name box EMPTY - there is no user name for the owner - and type the admin password. If a second factor is on you are then asked for a 6-digit code, either from your email or from Google Authenticator; the box that appears says which. Team members: your name + your password, then the code emailed to you.

Forgot password?

We email a 6-digit code to the address saved for this login (Super Admin: leave the name box empty).

Visitors - who opens the app

Every device that opened the app - web and Android - whether it registered or not. Place comes from the internet connection (city level, approximate). Source is the ad or link that brought the device the first time. Place, source and device are collected from v10.34 onward, so older visitors show as unknown.

How far they got

Where they are

Which ad or link brought them

What they open it on

Started but did not finish

Typed a mobile or email into the free-trial form and never registered. The form tells them we may contact them once about the sign-up. Call or WhatsApp, then tick Contacted.

In-app Chat

Messages sent from inside the app - web and mobile. Unlike WhatsApp there is no 24-hour window and no template to get approved, and every thread already knows which shop it is. Customers see your reply the next time the app is open.

Send an announcement

This appears in the chat of every customer who matches the audience, the next time they open the app. Use it for a new release, a price change or an offer - not for anything urgent, because it is only seen when the app is opened.

Sent announcements (newest first) - deleting one stops customers who have not yet seen it from receiving it:

Pick a conversation on the left.

Reach - devices that actually opened the app

Play counts installs. This counts devices that opened the app and reached this server at least once - the number in between. A device on an APK too old to reach us never appears here at all, so a big gap against Play usually means old builds in the field, not lost customers.

Who is using it

Every counter stamps the time each time it checks its licence or syncs - at launch, and periodically after. That is what these are counted from. Online means seen in the last 15 minutes: this app has no permanent connection to hold open, so that is as close to "right now" as the data honestly gets.

Gone quiet for

Where your customers are

Picking one of these filters the Customers / Registrations list and takes you to it. A shop's country comes from what it typed at registration, or from where it connected from on a quick start.

Nothing ties this panel to one computer. This one keeps working because it holds a saved sign-in that lasts 30 days - every other device has to type the password AND a Google Authenticator code. If Authenticator was never set up on your phone, no other device can get in. Add it here, from the machine that still works.

Growth by place

All shops

Shop / Owner	Contact	Place	App	Last seen	Devices	License	Actions

Activity log - who did what

Every sign-in, WhatsApp reply, licence extension, block/unblock and setting change - stamped with the team member who did it.

Team members (Super Admin only)

WhatsApp Inbox

Messages customers send to your Auromine WhatsApp number. Replies within 24 hours of their last message are free.

Auto-reply to new enquiries

When anyone messages your Auromine WhatsApp for the first time, they instantly get this reply with your links & contacts. It stays quiet while your team is actively chatting with someone (no reply if a person answered them in the last 12 hours; at most one auto-reply every 3 hours per number).

Auto-reply is ON

Edit the message above. Keep the links so customers can reach the app.

Send a template message to a list of numbers

Upload an Excel (.xlsx) or CSV with phone numbers in the first column (with or without +91), or paste numbers below (one per line). Only send to customers who agreed to receive WhatsApp updates - unsolicited blasts hurt your Meta quality rating and can suspend the number.

No numbers loaded yet.

Note: bulk sends need an approved Marketing or Utility template (WhatsApp Manager → Message templates). The OTP template cannot be used for marketing. Each send is one business-initiated conversation (counts toward your daily limit, small Meta charge applies).

Select a conversation on the left to read and reply.